Shipping policy

All items are in stock and available to buy today (unless stated otherwise in the item description).

All orders are posted from Scotland in the United Kingdom.

Most orders are dispatched next working day. If that's not possible for any reason I will always contact you by email to let you know.

You will receive an automated dispatch notification when your order has been processed and is on its way.

 

 UNITED KINGDOM 

  • Deliveries to the UK are charged at a flat rate of £4.00
  • Orders of £40 and over qualify for free delivery.
  • Shipping for single greeting cards is just £2.00.
  • The delivery charge is added at checkout.
  • Orders are sent as standard by 2nd Class mail which typically takes 3-5 days.
  • Orders over £20 are sent using a tracked service.

 

EUROPEAN UNION

Unfortunately due to legal changes imposed since Brexit I'm currently unable to ship orders to the EU, Ireland and Northern Ireland.

Hopefully this situation will not be permanent - I'm actively seeking a solution!

 

INTERNATIONAL

The shopping cart is set up for orders from the United Kingdom and the United States.

Shipping to the US is charged at a flat fee of £18 which is added at checkout.

Orders are sent using an international tracked service.

At this time, I am unable to ship to the EU including Ireland, or Northern Ireland. 

For other international countries please use the contact form to make your enquiry. You will then receive a shipping quote and if you're satisfied with the quote, an invoice will follow.

 

Customs Duties

Please be aware that VAT and customs duties may apply to your order.

These are set by individual countries and are payable by you, the customer. Please research your own country's customs duties before placing your order.

 

Restrictions

Occasionally there may be restrictions on certain goods entering your country. For example, it is not possible to send jewellery or leather goods to Australia. 

If there's any problem completing your order, I'll let you know the situation as soon as I can and your order can be cancelled if necessary.

 

Any Questions...?

If you have any questions about delivery that aren't covered here please get in touch and I'll do my best to help.